Frequently Asked Questions

Sessions are held at the location that feels most comfortable for you, your home, a quiet private space, or even a memorial or funeral location if that feels right.  We will finalize details together after booking.

No.  Your bracelet is created as a remembrance piece and does not require any material from your loved one.  It's made from the same chain as their bracelet, symbolizing a shared bond that you will carry with you always.

Each bracelet is welded closed without a clasp, creating a lasting connection you don't need to remove.  While it's designed to stay with you through everyday life, it isn't indestructible.  If you need to remove it, it loosens or comes off, we happily reweld it for you so you can continue carrying your connection without worry.

Most sessions last 30-45 minutes.  We take our time to ensure you feel comfortable and supported throughout the process.

Absolutely.  You're welcome to bring someone for support or to create remembrance bracelets together.  Many families choose to make this a shared meaningful experience.

Your 14k solid gold bracelet is designed for daily life.  Showering, sleeping, swimming, even exercising.  It doesn't need special treatment, a gentle wash while you shower/bathe is all it takes to keep it beautiful.  

If your bracelet ever needs a touch up, whether it loosens, breaks, or simply needs resizing, we will take care of it for you.  Just reach out when you are ready, and we will make sure it feels secure and comfortable again.

Yes.  Your bracelet is crafted in 14k solid gold and welded to stay with you as a lasting remembrance.  If it ever loosens, breaks or needs removal within the first year, we will personally reweld it for you at no cost.  

Lost bracelets aren't covered under this guarantee, but if loss happens within 60 days, we offer a 30% courtesy discount for creating a new piece.